Supported platforms

SocialAPI connects Instagram, Facebook, Threads, Google Business Profile, TikTok, LinkedIn, X / Twitter, Telegram, WhatsApp, Zalo, Bluesky, Pinterest, and YouTube through one API. Trustpilot is not available and cannot be connected: see Trustpilot. Most platforms connect through SocialAPI’s own platform app, so you register nothing with the platform. Telegram connects with a bot token from @BotFather, Bluesky with an app password, and X / Twitter through an X developer app that you create. See Platform apps for who owns the app for each platform. Every platform and every operation is available on every plan, with two exceptions that need a paid plan: WhatsApp template messages (403 whatsapp.paid_plan_required on the Free plan) and visual analysis in analytics exports (include_vision, ignored on the Free plan). Plans otherwise differ only in resource limits: see Plans. Each platform page holds a Capabilities table with the condition behind every cell below. When you call an operation a platform does not support, SocialAPI returns 501 resource.not_supported. That is a platform limit, not a mistake in your integration, so handle the 501 instead of branching per platform. An Automation on an account that does not support Automations returns 422 automation.platform_unsupported, and a reviews call on a platform without reviews returns 422 account.platform_unsupported. The cells have 5 values:

Value	Meaning
Yes	Supported
No	Not supported. The call returns an error, or the feature does not exist on the platform
Partial	Supported with a limit on what it covers
Conditional	Supported only when a condition holds, such as an action on your own comment
Beta	Supported for accounts with beta access, on the connection types named on the platform page

The condition behind every Partial, Conditional, and Beta cell is on the platform page. Each comment returned by the inbox also carries a capabilities object that tells you which actions the platform allows for it: see Comments.

Inbox

Comments, replies, moderation, private replies, direct messages, mentions, and reviews. Guides: Comments, Direct messages, Mentions, Reviews.

Platform	Comments	Reply	Hide	Delete	Like	Private reply	DMs	Mentions	Reviews
Instagram	Yes	Yes	Yes	Yes	Partial	Yes	Yes	Partial	No
Facebook	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Partial	No
Threads	Yes	Yes	Yes	Conditional	No	No	No	Yes	No
Google Business Profile	No	No	No	No	No	No	No	No	Yes
TikTok	Yes	Yes	Conditional	Conditional	Yes	No	No	Conditional	No
LinkedIn	Beta	Beta	No	Beta	Beta	No	No	Beta	No
X / Twitter	Yes	Yes	Yes	Conditional	No	No	Yes	Yes	No
Telegram	No	No	No	No	No	No	Conditional	No	No
WhatsApp	No	No	No	No	No	No	Yes	No	No
Zalo	No	No	No	No	No	No	Yes	No	No
Bluesky	Yes	Yes	Yes	Conditional	No	No	Partial	Yes	No
Pinterest	No	No	No	No	No	No	No	No	No
YouTube	Yes	Yes	Yes	Conditional	No	No	No	No	No
Trustpilot	No	No	No	No	No	No	No	No	No

A TikTok account connected with a creator connection has no comments and no mentions. LinkedIn comments and mentions work on a company Page connection. A profile connection (connection_type: "profile") can reply to, like, and delete comments but cannot list them, and it has no mentions: see LinkedIn.

Automations

Automations run on Instagram and Facebook accounts.

Platform	Comment trigger	DM trigger	Postback buttons	Follow gate
Instagram	Yes	Yes	Yes	Yes
Facebook	Yes	Yes	Partial	No
Threads	No	No	No	No
Google Business Profile	No	No	No	No
TikTok	No	No	No	No
LinkedIn	No	No	No	No
X / Twitter	No	No	No	No
Telegram	No	No	No	No
WhatsApp	No	No	No	No
Zalo	No	No	No	No
Bluesky	No	No	No	No
Pinterest	No	No	No	No
YouTube	No	No	No	No
Trustpilot	No	No	No	No

Publishing

Publish, schedule, update, and delete posts, and add a first comment. Guides: Publishing, Scheduling, Media. The media columns show the types a post can carry. Counts, sizes, and formats are on each platform’s publishing page.

Platform	Publish	Text only	Single image	Video	Multiple images	Schedule	Update	Delete	First comment
Instagram	Yes	No	Yes	Yes	Yes	Yes	No	Partial	Yes
Facebook	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes
Threads	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes	No
Google Business Profile	Yes	Yes	Yes	No	No	Yes	No	Yes	No
TikTok	Yes	No	No	Yes	Yes	Yes	No	No	No
LinkedIn	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes	No
X / Twitter	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes	No
Telegram	No	No	No	No	No	No	No	No	No
WhatsApp	No	No	No	No	No	No	No	No	No
Zalo	Yes	Yes	No	No	No	Yes	No	Yes	No
Bluesky	Yes	Yes	Yes	No	Yes	Yes	No	Yes	No
Pinterest	Yes	No	Yes	No	No	Yes	No	Yes	No
YouTube	Yes	No	No	Yes	No	Yes	Yes	Yes	Yes
Trustpilot	No	No	No	No	No	No	No	No	No

Update and Delete describe a post that is already published.

Analytics

Live post metrics, a live account summary, and the history SocialAPI stores. Guide: Analytics.

Platform	Post metrics	Live account summary	Stored history
Instagram	Yes	Yes	Yes
Facebook	Yes	Yes	Yes
Threads	Yes	Yes	Yes
Google Business Profile	No	Yes	No
TikTok	Yes	Yes	Yes
LinkedIn	No	Beta	No
X / Twitter	Yes	No	Partial
Telegram	No	No	No
WhatsApp	No	No	No
Zalo	Partial	No	Yes
Bluesky	Yes	No	Yes
Pinterest	No	Yes	No
YouTube	Yes	Yes	Yes
Trustpilot	No	No	No

Webhook events

Which event groups each platform emits. The events, their payloads, and the platforms behind each one are on Webhook events, the canonical home of this list. Setup is in Webhooks. A TikTok creator connection emits no comment or mention events.

Platform	Comment events	Mention events	DM events	Review events	Post events	Account events
Instagram	Yes	Yes	Yes	No	Yes	Yes
Facebook	Yes	Yes	Yes	No	Yes	Yes
Threads	Yes	Yes	No	No	Yes	Yes
Google Business Profile	No	No	No	Yes	Yes	Yes
TikTok	Yes	Partial	No	No	Yes	Yes
LinkedIn	No	No	No	No	Yes	Yes
X / Twitter	No	Partial	No	No	Yes	Yes
Telegram	No	No	Yes	No	No	Yes
WhatsApp	No	No	Yes	No	No	Yes
Zalo	No	No	Partial	No	Yes	Yes
Bluesky	No	Partial	No	No	Yes	Yes
Pinterest	No	No	No	No	Yes	Yes
YouTube	No	No	No	No	Yes	Yes
Trustpilot	No	No	No	No	No	No

Platform apps: who owns the app behind each connection
Connect accounts: the connect flow and the account object
Plans: resource limits and storage per plan
Errors: every error code

​Inbox

​Automations

​Publishing

​Analytics

​Webhook events

​Related

Inbox

Automations

Publishing

Analytics

Webhook events

Related