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What is SocialAPI.AI?

SocialAPI.AI gives your application a single endpoint to read and respond to every customer interaction across platforms. Instead of integrating 8+ social APIs, you integrate once.

Quickstart

Make your first API call in 5 minutes.

API Reference

Full reference for every endpoint.

Platform support

Which platforms support which interaction types.

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How it works

  1. Connect a social account via OAuth (POST /v1/accounts/connect)
  2. Read comments, DMs, reviews, or mentions (GET /v1/accounts/:id/comments)
  3. Respond with a single reply endpoint (POST /v1/accounts/:id/interactions/:iid/reply)
All interaction IDs are prefixed by type (socapi_cmt_, socapi_rev_, socapi_dm_, socapi_mnt_) so your code can dispatch without a database lookup.

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Authentication

All requests require a Bearer token: 
Authorization: Bearer soc_live_...
See Authentication for details.