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Capability matrix

PlatformPostsCommentsReplyHideLikeDeletePrivate ReplyDMsReviewsMentionsPublishing
Instagram✅✅✅✅✅✅✅✅-✅✅
Facebook✅✅✅✅✅✅✅✅-✅✅
Threads✅✅✅✅------✅
Google✅✅✅-----✅-✅
TikTok✅---------✅
LinkedIn✅✅✅--✅----✅
YouTube✅✅✅✅-✅----✅
X / TwitterSoonSoon-----Soon-Soon-
Trustpilot--------Soon--
Legend: ✅ Supported · Soon = Coming soon · - = Not supported by platform All platforms and capabilities are available on every plan, including the Free tier. Plans differ only by resource limits (brands, posts, interactions, storage).

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Comment moderation

Each comment returned from the inbox includes a capabilities object indicating which actions are available for that platform: 
{
  "capabilities": {
    "can_reply": true,
    "can_delete": true,
    "can_hide": true,
    "can_like": true,
    "can_private_reply": true
  }
}
Use these flags to conditionally render UI controls or decide which actions to attempt.

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Media library

All plans support media uploads for post publishing. Uploaded media is stored in your personal media library and can be reused across posts.
PlanStorage limit
Free100 MB
Starter+Unlimited
Manage your media library via the /v1/media endpoints: list, delete, and check storage usage. See the API Reference for details.

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Unsupported operations

When you call an endpoint for a capability a platform does not support, SocialAPI.AI returns 501: 
{
  "error": "platform does not support this operation",
  "code": "not_supported"
}
Your code should handle 501 gracefully. It’s not an error in your integration, just a platform limitation.