Platform Support

Capability matrix

Platform	Comments	Reviews	DMs	Mentions
Instagram	✅	❌	✅ (Starter+)	✅
Facebook	✅	❌	✅ (Starter+)	✅
Google Reviews	❌	✅	❌	❌
TikTok	✅	❌	❌	✅
YouTube	✅	❌	❌	❌
X / Twitter	✅	❌	✅ (Starter+)	✅
Trustpilot	❌	✅	❌	❌
LinkedIn	✅	❌	❌	✅

When you call an endpoint for a capability a platform does not support, SocialAPI.AI returns 501:

{
  "error": "platform does not support this operation",
  "code": "not_supported"
}

Your code should handle 501 gracefully — it is not an error in your integration, it is a platform limitation.

DMs require Starter plan or higher. Calling a DM endpoint on the Free plan returns 403:

{
  "error": "DMs not available on your plan",
  "code": "plan_limit"
}