> ## Documentation Index
> Fetch the complete documentation index at: https://docs.social-api.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# List reviews for an Account

> Returns one page of reviews for a single connected Account, newest first by default. Reviews are proxied live from the platform and not stored. Currently only Google Business Profile returns reviews.



## OpenAPI

````yaml /api-reference/openapi.json get /inbox/reviews/{account_id}
openapi: 3.0.0
info:
  description: >-
    Unified social media inbox API. Read and respond to comments, DMs, reviews,
    and mentions across Instagram, Facebook, Threads, Google Business Profile,
    TikTok, LinkedIn, and YouTube through a single REST API. X/Twitter and
    Trustpilot coming soon.
  title: SocialAPI.AI
  contact:
    name: SocialAPI.AI Support
    email: support@social-api.ai
  license:
    name: MIT
  version: '1.0'
servers:
  - url: https://api.social-api.ai/v1
security: []
paths:
  /inbox/reviews/{account_id}:
    get:
      tags:
        - Inbox Reviews
      summary: List reviews for an Account
      description: >-
        Returns one page of reviews for a single connected Account, newest first
        by default. Reviews are proxied live from the platform and not stored.
        Currently only Google Business Profile returns reviews.
      parameters:
        - example: acc_01HZ9X3Q4R5M6N7P8V2K0W1J
          description: Connected account ID
          name: account_id
          in: path
          required: true
          schema:
            type: string
        - example: 20
          description: Max results (1-50, default 20)
          name: limit
          in: query
          schema:
            type: integer
        - description: Pagination cursor from previous response
          name: cursor
          in: query
          schema:
            type: string
        - description: Sort order
          name: order
          in: query
          schema:
            type: string
            enum:
              - newest
              - rating_asc
              - rating_desc
      responses:
        '200':
          description: Reviews with summary and pagination
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/api_endpoints.ReviewsListResponse'
        '400':
          description: Invalid query parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/api_endpoints.ErrorResponse'
        '401':
          description: Invalid or missing API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/api_endpoints.ErrorResponse'
        '404':
          description: Account not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/api_endpoints.ErrorResponse'
        '422':
          description: >-
            Account platform does not support reviews
            (account.platform_unsupported)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/api_endpoints.ErrorResponse'
      security:
        - BearerAuth: []
components:
  schemas:
    api_endpoints.ReviewsListResponse:
      type: object
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/api_endpoints.ReviewItem'
        pagination:
          $ref: '#/components/schemas/api_endpoints.InboxPagination'
        summary:
          $ref: '#/components/schemas/api_endpoints.ReviewSummaryResponse'
    api_endpoints.ErrorResponse:
      type: object
      properties:
        error:
          $ref: '#/components/schemas/api_endpoints.ErrorBody'
    api_endpoints.ReviewItem:
      type: object
      properties:
        author:
          $ref: '#/components/schemas/social-api_ai_core_api_connectors_base.Author'
        created_at:
          type: string
          example: '2026-06-20T18:24:31Z'
        id:
          type: string
          example: sapi_rev_TXY...
        rating:
          type: integer
          example: 3
        reply:
          $ref: '#/components/schemas/api_endpoints.ReviewReplyDTO'
        text:
          type: string
          example: Great school
        updated_at:
          type: string
          example: '2026-06-20T18:24:31Z'
    api_endpoints.InboxPagination:
      type: object
      properties:
        has_more:
          type: boolean
        next_cursor:
          type: string
    api_endpoints.ReviewSummaryResponse:
      type: object
      properties:
        average_rating:
          type: number
          example: 4.2
        total_count:
          type: integer
          example: 87
    api_endpoints.ErrorBody:
      type: object
      properties:
        code:
          type: string
          example: resource.not_found
        message:
          type: string
          example: Account not found
        meta:
          type: object
          additionalProperties: {}
    social-api_ai_core_api_connectors_base.Author:
      type: object
      properties:
        avatar_url:
          type: string
          example: https://example.com/avatar.jpg
        id:
          type: string
          example: '17841405793187218'
        name:
          type: string
          example: Jane Smith
        username:
          type: string
          example: janesmith
    api_endpoints.ReviewReplyDTO:
      type: object
      properties:
        text:
          type: string
          example: Thanks for the feedback!
        updated_at:
          type: string
          example: '2026-06-21T10:00:00Z'
  securitySchemes:
    BearerAuth:
      description: >-
        Prefix your API key with "Bearer ". Example: `Authorization: Bearer
        sapi_key_...`
      type: apiKey
      name: Authorization
      in: header

````